Privacy Policy

1. Introduction

SR Concrete Pumping & HIAB Haulage (“we”, “us”, “our”) is committed to protecting your privacy and securing your personal data in accordance with UK GDPR and the Data Protection Act 2018. This policy explains how we collect, use, and safeguard your data via our website [srconcretepumping.co.uk].

2. Data Controller

SR Mini Loads Ltd (trading as SR Concrete Pumping & HIAB Haulage) is the data controller.
Contact:
Sunset, Bideford EX39 5JA, United Kingdom
Email: srminiloadslimited@gmail.com
Phone: Concrete: 07891 692218 | HIAB: 07577 725391

3. What Data We Collect

Personal Data: Name, email, phone number, address, project details submitted via contact forms.
Technical Data: IP address, browser type, device information, cookies, and site usage (via analytics).

4. How We Use Your Data

We process personal data for:

Responding to enquiries and providing quotes
Managing and delivering services you request
Improving our website and services
Communicating news or updates with your consent

5. Legal Basis for Processing

Our legal grounds include:

Performance of contract, e.g., fulfilling your service requests
Legitimate interests, such as improving our service or website
Consent, for optional marketing communications (newsletter or updates)

6. Data Sharing

We do not sell your data. We may share it with:

Service providers (e.g., email or analytics tools)
Law enforcement if required by law
Other entities if the business changes hands (e.g., sale or restructuring)

7. Data Retention

We keep your data only as long as it is necessary for the purpose collected, or to comply with law (e.g. accounting records). Afterward, personal data is securely deleted or anonymised.

8. Your Rights

Under UK law, you may request:

Access to your personal data
Rectification or deletion of your data
Restriction of processing
Withdrawal of consent
Object to data processing
Data portability

Requests are typically processed within 1 month. Contact us to exercise any of these rights.

9. Security Measures

We implement appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

10. Third-Party Links

Our site may include links to other websites. We are not responsible for their privacy practices—please review their policies directly.

11. Policy Updates

We may update this policy occasionally. We’ll publish the date of the latest revision. Continued website use indicates acceptance of updates.